Shipping Policy
Thank you for shopping with Zentiro.
Processing Time
All orders are processed within 1–3 business days (Monday to Friday). Orders are not shipped on weekends or holidays.
Shipping Time
Estimated delivery time: 7–15 business days.
Please note that during high demand periods, shipping may take a few extra days.
Shipping Rates
We offer FREE tracked shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your order at any time using this number.
Delays
We are not responsible for delays caused by customs, shipping carriers, or weather conditions. However, we will always do our best to help you.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is lost in transit, please contact us at:
We will work with the shipping company to resolve the issue.
Contact
If you have any questions about your order, feel free to contact us at: